7 Ways to Build a Strong & Lasting Relationship with Your Customers

customer-relationships

In the age of automation and innovation, nurturing relationships with your customers and partners will help you grow a successful business. When you want to establish a loyal relationship, you must understand how relationships actually work and how to build them. Every recipe or formula is different, but let’s have a look at a few tips that can help you further grow your relationships with customers and partners.

Walt Disney said it best; “Do what you do so well that they will want to see it again and bring their friends.”

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Meet Resco at Microsoft Envision in New Orleans & Explore the added value of going mobile

microsoft_envision

Over 200 sessions, unlimited learning opportunities, and the most forward-thinking minds in business & technology. Welcome to Microsoft Envision 2016.

If you are one of the usual attendees of Microsoft Convergence, the event’s title upgrade is of no news to you. But, wait, there is much more! The name of Microsoft’s event has changed and so has the focus. Microsoft Envision is now the flagship event for business leaders. It is designed for CxOs and functional leaders who are driven to shape their own future and position their organizations for success in a mobile first, cloud first world. Continue reading

Capturing a signature in Resco Mobile CRM

Capture an electronic signature in Resco Mobile CRM client
Picture this: You receive a package, and the delivery guy asks you to sign for the delivery at the door. Not an unusual situation. Now imagine you can do the same thing with your Mobile CRM application and have your customers sign orders or your employees verify inspections with a simple swipe of a finger.

Resco Mobile CRM client for Microsoft Dynamics CRM (and other back-end systems) supports signatures. Continue reading

10 ways to overcome CRM Achilles heel: User adoption

Increase CRM user adoption

Low user adoption is a common reason various companies don’t achieve the ROI they anticipated when purchasing a CRM solution.  But the little motivation to embrace a new CRM system does not have to be the “Achilles heel“ of CRM.

Make the user adoption your strength, not your weakness. Follow these tips to overcome struggles with CRM user adoption: Continue reading

6 Lessons learned from our Customers & Partners

6 lessons learned

Blog posts, support guides, user manuals, demo videos, webinars, phone calls, live demos at conferences…

Just a brief illustration of the almighty communication channels we use to get in touch with you — our customers and partners. Continue reading

Best CRM and CX Conferences & Events – Americas and Europe #2016

CRM events 2016

CRM and CX (Customer Experience) gatherings are a great way to stay on top of the latest trends, meet and learn from like-minded CRM enthusiasts or expand your overall knowledge.

If you don’t leave such event with new tips & tricks – it’s like you haven’t even been there!

What events to include in your to-go list for 2016?

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