6 Lessons learned from our Customers & Partners

6 lessons learned

Blog posts, support guides, user manuals, demo videos, webinars, phone calls, live demos at conferences…

Just a brief illustration of the almighty communication channels we use to get in touch with you — our customers and partners. Continue reading

Best CRM and CX Conferences & Events – Americas and Europe #2016

CRM events 2016

CRM and CX (Customer Experience) gatherings are a great way to stay on top of the latest trends, meet and learn from like-minded CRM enthusiasts or expand your overall knowledge.

If you don’t leave such event with new tips & tricks – it’s like you haven’t even been there!

What events to include in your to-go list for 2016?

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Resco Mobile Apps: Enterprise functionality for consumers unburdens businesses

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Recently, I’ve come across a post about the kinds of business apps that boost productivity when available on mobile devices. As I read through the list, I realized something: Continue reading

Resco CRM and Resco Mobile CRM are not the same

Discover the use case scenarios for Resco CRM

Resco CRM vs Resco Mobile CRM

After looking at this picture…

Do you feel like you have been missing out on something?

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How Partners Can Benefit From Mobile CRM

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Partners (CRM integrators) are important part or our ecosystem. They provide the Mobile CRM technology to end customers together with their services. And they implement the solutions and adjust them based on customers’ needs. Continue reading

Get your product to the customer faster – with mobile CRM

Shorten your time-to-customer

There’s something extremely satisfying about ordering a product online—you get an email notification instantly after you complete your order, oftentimes with a number, so you can track your package on the way to your doorstep.

But what is it that makes this process so enjoyable? Is it the speed of feedback you get? Or the level of oversight? Or both? Continue reading

Resco Mobile Apps – how to use sync filters to provide relevant content to your partners

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Suppliers, contractors, vendors, partners – allies that help to advance your business

During the Middle Age you could send a messenger or a carrier pigeon to stay in touch with them.

In the 17th century postal services emerged as we know them today.

In 1876 telephone facilitated communication and collaboration went even further.

And at the twilight of the 20th century the Internet took it to an entirely new, instantaneous level.

Fast forward to 2015 and… “there’s an app for that.”

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Make those records stand out! (highlight them using conditional formatting)

Highlight records in Resco Mobile CRM

Remember when you were in school and you used a fluorescent yellow highlighter to pinpoint the things you wanted to remember for the test? When you went through your notes later on, you just skimmed the text and focused only on brightly colored chunks. It was easier to do it this way.

You can apply the same principle to your CRM. Make it easy for users to see what needs their attention. Highlight important records in your Mobile CRM to make them stand out. Continue reading

Is Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015?

Resco Mobile CRM compatible with Microsoft Dynamics CRM 2015

Yes, indeed. Resco Mobile CRM has been compatible with the newest version of Microsoft Dynamics CRM, titled 2015, for quite some time now. Since the very beginning actually. Continue reading

A look under the hood – 7 elements to keep in mind when creating a consumer app integrated with Dynamics CRM

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What does a Formula 1 car have in common with a mobile app?

Actually, more than it might seem at first sight. Both are products of leading engineering efforts. In both cases, their lightweight appearance is in stark contrast with the goings-on under the hood. And just like an F1 car, mobile app needs to be fast, yet reliable, to shine through among the ever-growing competition.

The dissection of the F1 car pictured above took almost two years to complete. Fortunately we don’t need that long to give you a peek under the hood of Resco Mobile Apps. So, what are the key elements you need to take into account when building an app for customers or partners integrated with your Dynamics CRM? Continue reading