5 easy steps to leverage Resco Inspections for Dynamics 365 Work Orders (or any other entity)

inspections_workorder_main

Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading

A Serious Approach to Serious Field Processes

FS_statement

If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

Continue reading

Resco Inspections for Dynamics 365 – how is the data stored?

We get a lot of questions regarding how the data is stored in Inspections for Dynamics 365. This blog post will answer all those questions – and more!  

Let’s start with the basics 

Generally, Resco Inspections is represented by 4 entities: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four entities. There is no additional system, database, or middleware involved. 

Continue reading

Meet our experts around the world: These are the events & conferences we’re attending in 2020

In 2020 we are going to attend, exhibit, and speak at various events and conferences all around the world. We see these gatherings as an excellent opportunity to meet partners, customers, like-minded experts, and to build lasting business relationships. We’re excited to discuss, learn, share insights, and partner with you during these occasions. Therefore, here’s the list of events and conferences where you can find our team in 2020:

Continue reading

Business processes 101: Quality assurance

quality_assurance

Whether buying bread or a new phone, we expect certain standards that each product or service should meet.

Quality assurance helps to fulfill these standards and prevent mistakes, defects, or errors. Which, in turn, bolsters customer confidence and generates a competitive advantage. Continue reading

10 most read Resco blogs of 2019

most_read_2019

With 93,000+ visits over the past twelve months, more and more of you are finding their way to industry news and trends, product previews, tips, tricks and tutorials, detailed event reports and other fresh content. And now, you can check the 10 articles that you read the most in 2019: Continue reading

Level up your know-how: New Resco webinars coming this November

webinars_november_2019

Over the last 12 months we’ve expanded our product portfolio with Resco Inspections, followed by Resco Routes. The Autumn Update 2019 also brought a major collection of features that extend Resco’s technology to wearables.

To provide an interactive way to explore what’s new, we decided to launch weekly webinars that will showcase the capabilities of Resco solutions – from basics to advanced features & customizations – and discuss the hottest topics in business mobility. These webinars are also a great opportunity to get your questions answered, as each will feature an open audience Q&A. Continue reading

5 reasons why customers return to resco.next

resco.next is not a “one-hit wonder.“ Attendees, including customers do not come & go. They come and they come back next year.

Topics tied to enterprise mobility and relaxed atmosphere. That’s “next“. With each year, you are in for an equally fine experience, but with every edition, you bring home a unique value & memories. The prospects return, as well. However as new customers. Continue reading

Summer Update 2019 preview: Creating fully branded apps in Woodford

branding

There’s a reason why sports teams have their logos on all their gear – from caps to socks and everything in between. Apart from selling even more merchandise, it invokes the image and values that both players and fans should buy into.

For businesses it’s pretty much the same. Continue reading

What’s new in Resco’s Spring Update 2019: Complete overview of features & capabilities

Spring_Release_2019

The complete overview of features and capabilities from the 2019 Spring Update of  Resco’s Mobile Business Apps Platform: Continue reading