Resco Inspections for Microsoft Dynamics 365: Start building your first questionnaire

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Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.

At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading

Resco Inspections: How to start your free trial

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Resco Inspections is our biggest new product introduced since the original Resco Mobile CRM app. That was exactly a decade ago. During past 10 years, we came to see a large potential of the app’s functionality for field inspectors. Later, potential turned into real-life use cases. Numerous Resco customers, including Bridgestone or Enterprise Inns have utilized a handful of the solution’s features specifically for inspection scenarios. Continue reading

Beyond field service: Inspections across various industries & enterprises

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When creating Resco Inspections, we’ve been inspired by use cases reaching even beyond traditional field service scenarios. Looking at our customer portfolio, we’ve realized there are quite a few companies who already utilize Resco’s mobile platform for use cases that could be categorized as inspections.

Below, you’ll find several scenarios from these existing customers who are using solutions built on Resco technology. Could these use cases be enhanced further with Resco Inspections? Continue reading

Documentation update: Learn more about Entity Notification Workflow and the new Questionnaire Designer!

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Despite the hot summer months and vacations in full swing, we at Resco don’t want to stand still and rather try to further improve our products and services. And today we have some new and updated documentation for you.

Continue reading

Video: See the upcoming Resco Inspections Designer in action

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Inspections are one of the most common work assignments for mobile workers. So what if you need an effective solution that would enable you to simply design, schedule and complete questionnaires? Continue reading

Resco Inspections: Shape your inspection process every step of the way

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Whether it’s staff surveying customers in-store, technicians going through checks of complex machinery, or insurance agents assessing the damage after a hurricane – inspections come into play in countless scenarios.

However, there’s lot more to it than just someone with a notepad filling out checkboxes. To set up a successful inspection process you first need to create relevant questionnaires. Once those are ready, supervisors need to assign them to available staff, including all related information (date, time, location, etc.). The team in the field then needs a reliable tool to receive the information, complete the questionnaires, and send back the results. Which all have to be evaluated afterwards. Continue reading