Resco Inspections for Microsoft Dynamics 365: Start building your first questionnaire

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Whether you deal with sales or field service, inspections and data collection come into play in lots of different scenarios. From staff reviewing a store’s inventory, construction safety supervisors, sales reps gathering customer feedback to agents documenting insurance claims or technicians going through checks of complex machinery. And if your organization already utilizes Microsoft Dynamics 365/CRM you might have considered using it to handle your inspection process.

At Resco, we’ve recently launched Resco Inspections, which can be fully integrated with Dynamics 365/CRM. Continue reading

Entity Hubs & Field user: How to combine Salesforce records without compromises

Salesforce data can be approached differently by various field users and across teams. One of the options to quickly access relevant data is to use Entity Hubs* via the Resco Mobile application. You can create a variety of hubs that represent condensed units of information relevant for specific teams and even individual users.

Example: Your Salesforce records like Accounts, Contacts and Leads can represent one unit = Customers.

This way, each team or a user can work with a particular Entity Hub and have all vital information in one place.

As of the Winter 2018 release of Resco’s mobile solutions, you can place any Hub you create not just on a view (like the Home menu), but on a form, as well. Continue reading

Offline HTML & JavaScript Bridge: Extended flexibility for any organization

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For any piece of technology – but especially for software products – flexibility is a backbone feature. The requirements of a business dictate which technology can be used, what is a good fit and where are the limits. Inability to deliver or to satisfy a critical need might mean an extended search for the right option, costing time, resources and money.

This is obviously true for enterprise systems in general, but even more true for mobility. The mobility landscape keeps evolving and the requirements of businesses for robust, but at the same time very flexible mobile solutions are growing by the day. That’s why we sat down with Resco’s Product Manager and long-time technical expert, Juraj Mojik, who explained how companies can tailor Resco’s mobile app with offline HTML and JavaScript Bridge. Creating one-of-a-kind user interfaces or implement unique business logic. Continue reading

Quick tip: How to use custom fonts in your Resco mobile application

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We understand that everyone wants their application to stand out and follow their branding. Specific coloring, custom themes and icons are a good start, but the custom font is one of the things that majorly contribute to the application’s visual and identity.

That’s why we have introduced an option to use custom fonts in the December release. All you need, to set a custom font is the specific font in TrueType file type (.ttf) and Resco’s Woodford configuration tool. Continue reading

7 best enhancements coming to Salesforce field users with Resco’s Winter Update ‘18

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The air is getting colder and the countdown for the Holidays begins. That must mean one thing, Resco’s Winter Update is around the corner.

In case, you missed a full overview of the Winter Release of Resco’s Mobile Business Apps Platform, Continue reading

Advanced tip: Managing cell anchors in views

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Resco’s Woodford customization tool provides multiple components that allow you to make the corresponding parts of the mobile app dynamically adapt to different display sizes.

One of those components are anchors that are used to control the view’s cell behavior when the row is resized. Continue reading

Entity form, its lifecycle, events and best practices for form rules (with practical examples)

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Entity form & Edit form editor

Form is a screen in the application that contains numerous fields which either hold or await the data. It is a tool that enables system administrators to represent the database data and collect user data in a user-friendly way. Each form should be easily understandable, which can be achieved by organized placement of the required components on the form. Continue reading

FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

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Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

6 Reasons to Attend resco.next, the Mobile and Field Service Event of the Year

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Just three short years ago, we organized Resco’s first ever multi-day event in the U.S.A. It was in the center of American history, the city of Boston. Time is of the essence, and in 2018 we are making a new mark. A new resco.next event. Continue reading

How to set up and utilize Global Search in Resco Mobile CRM

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The Winter release of Resco’s mobile client (version 10.3+) brought a few new features together with the possibility to perform global searching. Continue reading