Resco Inspections for Salesforce – how is the data stored?

We get a lot of questions regarding how the data is stored in Inspections for Salesforce. This blog post will answer all those questions – and more!

Let’s start with the basics 

Resco Inspections is represented by 4 objects: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four objects. There is no additional system, database, or middleware involved. Continue reading

Online training and webinars for a stay-at-home Trailblazer

Topic: Workflow Automation for Salesforce & Resco admins & business users

No matter where you are right now, your life has probably been impacted by the current events. Resco feels the impact, too. And just like our technology, our company culture is crystal clear when it comes to safety and security. So, we #stayhome. Continue reading

How to improve your Salesforce field service inspection processes

Remember the times when you had to keep two things in mind when leaving the house? Keys and your wallet. Today, a smartphone and often another device like your smartwatch is just as important.

The key advantage of businesses nowadays is the ability to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. If your company uses Salesforce, use its full potential in the field. Consider equipping it with a fitting tool to manage field operations. This can help you automate all Salesforce processes and deliver an exceptional experience to your customers – even out of the office. Continue reading