A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

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Commemorating World Refugee Day: How is Resco helping UNHCR & other non-profit organizations?

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Saturday, June 20th, was the World Refugee Day.

On this day, we honor the courage and determination of those who have been forced to abandon their homes and flee persecution and conflict. Continue reading

Visual information flow and simplified customization of your apps introduced in Resco’s Summer Update

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From the new Process component to even more powerful customization, here you can find a quick overview of improvements coming to Resco’s Multi-Experience Platform as part of our Summer Update 2020. Continue reading

Welcome to the Post-mobile Mobility Era

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Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading

Inspections for Industry Verticals: Overview of out-of-the-box templates for manufacturing, energy & property maintenance

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A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.

There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading

Smart & safe – with COVID-19 Health Check template

How is the testing of the coronavirus handled in your country?

The USA has tested close to 2 million people up to this date (April 7). That is almost half the population of Resco’s homeland country, Slovakia. Diagnostic tests are now performed in ways we have never imagined. From drive-thrus and tents outside hospitals to door-to-door testing in less developed areas.

Smart testing with Inspections Health Check template

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Face masks & AI image recognition – who needs that?

With every operation, a surgeon must follow hygiene protocols very strictly. Before surgery, surgeons have to scrub their hands for 5 full minutes. During the surgery, they are obligated to wear surgical face masks. The masks do a good job of protecting the surgical field from pathogens.

From the operating room to every workplace

Not that long ago, the face masks were mainly being used for medical purposes. Also, in the past few years, it wasn’t that uncommon to see people in countries like China or Japan protecting themselves from pollution this way. Now, face masks have become a part of our everyday outfit in many countries. What has changed? Continue reading

Let’s outsmart COVID-19 together

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We have found ourselves in an unprecedented situation. And Resco would like to give a hand to everyone who’s doing their best to fight COVID-19 – whether providing services that keep us safe or handling essential jobs thanks to which all of us can stay connected. Continue reading

1st Resco Smart Glasses – Launch: April 1st

The first prototype of Resco Smart Glasses has been here for quite a time now. A few of you might own them without knowing their true potential. This prototype offers unique protection against the big enemy of clear vision – the sun. Not to fotrget a threat of interior lights such as lamps and candles.

We knew this was just the beginning of something big. Continue reading

Preview: Revamped Resco Inspections setup, enhanced wearables sync, and new way of signing reports coming in Resco Spring Update 2020

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Resco’s Spring Update will arrive at the start of April 2020. And now you can check out several exciting highlights from the upcoming release! Continue reading