Quick Tip: Barcode scanning in Resco Mobile CRM

barcode_scanning

When using a mobile app, the ease of use is one of the most important factors. Creating orders or performing service tasks often requires repetitive steps, so why not make it as simple as possible?

In Resco Mobile CRM, you can utilize barcode scanning in three major ways to speed up repetitive tasks: Continue reading

FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

d365_field_service_licensing

Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

Quick overview: Mobile reports in Resco Mobile CRM

mobile_report_overview

Mobile report is a feature in the Resco Mobile CRM application that allows you to create documents on the go, using data from your CRM records. Report documents are generated directly in the Mobile CRM application, even in offline mode, so there is no need for any connection to the Internet or CRM server. Continue reading

Quick overview: Resco Mobile CRM & data synchronization

sync

The alpha and omega of using CRM on the go is your data. Access to data whenever and wherever. Therefore, Resco Mobile CRM offers two types of approaches to data that can be used as needed. Continue reading

Top 5 challenges for enterprise mobility

challenges_for_enterprise_mobility

1. What does “mobile-first” actually mean?

We live in a mobile-first world. Information and content is consumed mostly via mobile devices. 95% of businesses provide some form of mobility… These and similar claims are flooding our news feeds virtually on a daily basis.

But what does it actually mean for an organization to adopt a truly mobile mindset? It’s not just giving out devices to employees. Or launching a bring-your-own-device (BYOD) initiative, telling people to install a bunch of apps on their phones and tablets. Continue reading

Has Microsoft curtailed offline functionality of the Dynamics 365 mobile app?

Dynamics365_no_offline

Looking into mobility for Microsoft Dynamics 365? Then you might have noticed the note that appeared in the documentation for their Dynamics 365 mobile application just a couple of days ago: Continue reading

5 steps for successfully adding mobility to the mix

5_steps_to_business_mobility

Business mobility’s great, right? But getting it right you can come across a few pitfalls, just like with any new solution or process an organization is introducing for the first time.

So what are the essentials to keep in mind before launching your first mobile CRM project? Continue reading