CamCard update required for iOS 11

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If you use CamCard to scan business cards into Resco Mobile CRM on iOS devices (iPhones and iPads), make sure you don’t forget about the upcoming changes: iOS 11 (available from September 19) will not support the earlier CamCard versions and due to the new policy of Apple App Store, the free and paid version of CamCard had to be merged into one. Therefore, the company has released a new CC app.

This new version of CamCard will be compatible with the Autumn Release of Resco Mobile CRM (version 10.2) – which will arrive shortly after iOS 11. To ensure smooth running, back up cards and transfer them and the paid features to the new CC app, users need to follow the steps below – as advised directly by CamCard: Continue reading

City Smart Services powered by Resco: New solution for municipalities and local governments available this September

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A few weeks back, we introduced our concept of an app that enables citizens to effortlessly report issues in public areas to municipalities. Today we’re happy to reveal that an entire solution – including a scheduling system for city officials and a dedicated app for contractors/service technicians – will be available in September 2017 under the City Smart Services name. Continue reading

Documents in Resco Mobile CRM (SharePoint, DropBox, Google Drive, OneDrive) – a technical deep dive – Part 4

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We’ve looked at the basic terminology and the presentation of documents in the app’s user interface in the first part of this series and continued with  document filtering, viewing, editing, storage and safety. Last week, we examined the details of how Resco Mobile CRM works with file hosting services (especially SharePoint). And now we’d like to wrap up our technical deep dive into document integration with a couple of final observations and tips for improving the app’s performance. Continue reading

Spice up your visit at Microsoft Inspire – download ‘Eat with Resco’ and book a unique meeting with our team

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Attention Inspire 2017 attendees! For Microsoft’s premier partner event we’ve prepared something a little special this year. So, when planning your trip to Washington D.C. for July 9-13, don’t forget to make a quick stop at your app store and download “Eat with Resco” for a refreshing conference experience. Continue reading

Latest tech, insightful discussions and delicious cuisine coming to Microsoft Inspire 2017 with Resco

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You probably know the drill – you come to a large conference and during lunch hour you try to fight your way through fellow attendees to a meal. And when you finally manage to find a free seat, the cafeteria is usually so busy that trying to have a focused conversation with a colleague, prospect, or a business partner can be quite difficult. Besides, sometimes the food is not that great either.

So why exactly are we describing the scenery of conference canteens? Continue reading

How Offline is Resco’s Offline?

10 best things you can do offline with Salesforce data

Offline matters. Especially nowadays.

Even in Europe, where Internet connectivity is generally perceived as very good, there are areas and countries with poor 3G and 4G support. There are a pocketful of places with poor or no connectivity possible. What about the garages, planes, rural/uninhabited areas, or elevators? Continue reading

Packaged vs. Custom: Can you develop an offline sales and field service app from scratch in 6 months?

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To build or to buy?

That’s a question countless companies face when shopping for software to further enhance their operations. And mobile solutions for sales and field service are no exception. But since there are already dozens of articles discussing the general issue of packaged (commercial) vs. custom developed software, we decided to go further down the rabbit hole and ask a more specific question:

What if someone told you they can develop a mobile app for sales and field service with full offline functionality for you in 6 months? Is that even possible? Continue reading