Microsoft Dynamics CRM set to reap the benefits of LinkedIn acquisition?

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Picture walking into a meeting, with all the latest information about the attendees your digital assistant provided you with moments earlier. That’s the vision presented by Microsoft CEO Satya Nadella for bringing the world’s largest professional social network’s database to Dynamics, Office 365 and Cortana, after the Redmond-based software giant announced the acquisition of LinkedIn for $26 billion last month.

With a user base of 434 million professionals, LinkedIn’s assets can be especially valuable in advancing Microsoft Dynamics CRM Continue reading

CWR acquisition consequences

resco acquires cwr mobile crm line of business

In 2009, when we entered the Microsoft Dynamics CRM market with our brand new Mobile CRM product, we had huge expectations since the very beginning. We had been in the mobile software business for about a decade with a lot of experience. After a while, we realized that we knew nothing about how the mobile CRM business works and that we had quite a long way ahead to be successful. At the time, we recognized our main competitor, CWR Mobility. The company that had a great product and an existing ecosystem of partners and customers. The company known as, the leading mobile CRM ISV in the Microsoft Dynamics community.

Now in 2016, we, Resco, are acquiring CWR mobile CRM activities. Continue reading

Resco’s perspective on ‘Microsoft to Acquire FieldOne‘

MOBILE CUSTOMER SERVICE IS ONE OF THE KEY AREAS THAT WILL DRIVE THE GROWTH OF DYNAMICS CRM

The news about the FieldOne acquisition that resonated in the Microsoft Dynamics CRM industry popped up on the radar of many of you—our customers and partners.

Let me first congratulate FieldOne and Microsoft on behalf of the entire Resco team.

As many of you know, the mobile solution within the FieldOne Sky product is based on Resco Mobile CRM: the bulletproof offline capabilities, maps, GPS navigation, calendar/scheduling or multiplatform configuration tool to tweak the app to name just a few perks of Resco. No wonder the mobile customer service technology is mentioned as one of the top reasons behind the Microsoft – FieldOne deal, as reported by GeekWire, Fortune, InformationWeek and many others. Continue reading