The American edition of the resco.next conference is now behind us. And we’d like to wholeheartedly thank all participating partners, customers, and guest speakers who helped to make it a thought-provoking event once again.
80 attendees from 37 companies and 3 different continents enjoyed 25 insightful sessions and countless discussions in an informal atmosphere over two days in Atlanta, GA.Continue reading →
As in previous two years, resco.next 2017 will come jam-packed with sessions, consultations with industry experts, meetings with peers, and much more. In this blogpost we’re bringing you an overview of the key topics that the event will focus on both from a business and technical perspective. Continue reading →
For years, field service was considered primarily a cost center and companies didn’t think of their field teams as a competitive advantage. However, recently more than 1/3 of businesses view their field service teams as profit centers. Not to mention Microsoft’s Field Service customers also have a higher user per organization ratio than those using the Sales solution. Continue reading →
Although Resco has been in the market for 18 years, our first touch to CRM technology is dated about a decade ago. The first version of Resco Mobile CRM for Microsoft Dynamics was released in 2009. Since that time, it has become our flagship product. We’ve done a lot of development regarding CRM and mobile functionalities. But not just that. We’ve done a lot of R&D regarding other technologies such as maps, routes, data analytics, BI, rapid application development, browser based technologies, integrations, etc. Continue reading →
These days, we constantly hear about usernames and accounts of various services getting hacked. However, multi-factor authentication (MFA) is a quick and effective way to protect sensitive data by requiring an additional piece of information (besides username and password) to verify the user’s identity. Continue reading →
In Part 1 we’ve established the basic terminology when discussing the use of documents in Resco Mobile CRM and described how they’re presented in the apps user interface. In this post we’ll take a closer look at document filtering, viewing, editing, storage and safety. Continue reading →