Mobile CRM: It’s real-world case studies that drive home the benefits

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Note: This blogpost was written by Rick McCutcheon, Dynamics Solutions MVP and CSP.

Mobility is transforming the business world. And more and more there are real-world examples of mobile CRM creating efficiency, cost-savings and optimizing the use of critical customer data. Continue reading

FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

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Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

Top 3 Dynamics 365 events & conferences for Fall/Winter 2018

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Slowly but surely, it’s that time of year again – back to school!

And while kids might not be thrilled with the prospect, at Resco we’re very much looking forward to the start of autumn, as it means getting back to events and conferences where we can meet face to face with you – our customers, partners and prospects.

So without further delay, here are the best Dynamics 365/CRM-related events for the second half of 2018 to get excited about and where you can come across our team as well: Continue reading

Has Microsoft curtailed offline functionality of the Dynamics 365 mobile app?

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Looking into mobility for Microsoft Dynamics 365? Then you might have noticed the note that appeared in the documentation for their Dynamics 365 mobile application just a couple of days ago: Continue reading

Thank you for joining us in Atlanta: A look back to the American edition of resco.next 2018

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The American edition of the resco.next conference is now behind us. And we’d like to wholeheartedly thank all participating partners, customers, and guest speakers who helped to make it a thought-provoking event once again.

80 attendees from 37 companies and 3 different continents enjoyed 25 insightful sessions and countless discussions in an informal atmosphere over two days in Atlanta, GA. Continue reading

The Clash of the Titans: Microsoft Dynamics 365 vs. Salesforce

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Is chocolate better than vanilla? Is spring always more beautiful than autumn? Does Microsoft Dynamics 365 outclass Salesforce, or the other way around?

You get the idea. The answer to each of those questions depends on what you need, want, or like. Continue reading