Explore Field Service for Dynamics 365 with Microsoft’s David Brown at resco.next 2017

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For years, field service was considered primarily a cost center and companies didn’t think of their field teams as a competitive advantage. However, recently more than 1/3 of businesses view their field service teams as profit centers. Not to mention Microsoft’s Field Service customers also have a higher user per organization ratio than those using the Sales solution. Continue reading

Quick trick for the Calendar: Customize labels of your Activities

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Calendar is one of the features used on a daily basis. It divides in 4 views – Agenda/Day/Week/Month – to simplify the overview of activities. The following trick offers even more efficiency and provides all the important details about activities without the need to open the form itself. Continue reading

Customers and partners discuss their experience with Mobile CRM at resco.next 2017

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Just like in 2015 and 2016, we are very happy to announce that for resco.next 2017 our customers and partners once again agreed to talk about their experience when working with Resco.

So who can you look forward to during panel discussions and sessions in Amsterdam? Continue reading

CRM, mobility and beyond: Business leaders of Microsoft, Salesforce and Resco to discuss the future at resco.next 2017

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resco.next 2017 is not just a great opportunity to learn about Resco’s products from a technical and business perspective. This year in Amsterdam, we will bring three business executives from Microsoft, Salesforce and, of course, Resco – all under one roof. Continue reading

CamCard update required for iOS 11

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If you use CamCard to scan business cards into Resco Mobile CRM on iOS devices (iPhones and iPads), make sure you don’t forget about the upcoming changes: iOS 11 (available from September 19) will not support the earlier CamCard versions and due to the new policy of Apple App Store, the free and paid version of CamCard had to be merged into one. Therefore, the company has released a new CC app.

This new version of CamCard will be compatible with the Autumn Release of Resco Mobile CRM (version 10.2) – which will arrive shortly after iOS 11. To ensure smooth running, back up cards and transfer them and the paid features to the new CC app, users need to follow the steps below – as advised directly by CamCard: Continue reading

Reaching for the future: Top 5 smart cities of the world

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117 billion Euro. That is the funding which the European Investment Bank provided for smart city projects across the European Union in the past 6 years. As projections show that nearly 70% of the global population will be living in cities by 2050, exploring new technologies which further simplify life in cities is on the rise. And as we’re launching our own City Smart Services solution, we took a closer look at the leading smart initiatives in various cities all around the world. Continue reading

How to Boost a 21st Century Mobile Workforce for Non-profits

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How do mobile technologies affect non-profit organizations? Do they affect them at all?

Let’s find out!

Imagine, one day, your non-profit will change the world and loyal donors and stakeholders will be on your side.

Continue reading