How Offline is Resco’s Offline?

10 best things you can do offline with Salesforce data

Offline matters. Especially nowadays.

Even in Europe, where Internet connectivity is generally perceived as very good, there are areas and countries with poor 3G and 4G support. There are a pocketful of places with poor or no connectivity possible. What about the garages, planes, rural/uninhabited areas, or elevators? Continue reading

Numbers don’t lie: How do Resco’s 200 largest customers use Mobile CRM?

Ever wondered how others utilize their Mobile CRM solution? To what extent do companies modify the app they get from Resco? Or which are the most popular entities utilized by our customers?

Then wonder no more, as we’re bringing you a sneak peek behind the curtain – exploring the usage of Mobile CRM at 200 of our largest customers. These are companies with the highest number of Resco licenses deployed to aid the job of their mobile staffers daily. Continue reading

Welcome to Resco’s Community devoted to Salesforce

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Hello Salesforce enthusiast!

We are officially welcoming you to our thriving community that is all about Offline Mobility for Salesforce. We’ve even created a special monthly newsletter on the topic to indulge in the needs and wants of the Salesforce community! Continue reading

A look back at 5 amazing days at CeBIT 2017 and Salesforce World Tour in Germany

Last week our team went on a Hannover adventure, sponsoring CeBIT 2017 and Salesforce World Tour @ CeBIT 2017. It was a thrill to run into many good-old valued Resco partners. We had a chance to meet loads of established members of the Salesforce community, many of whom were interested in offline mobility that Resco Mobile CRM embodies. Continue reading

Resco sponsors Salesforce worldwide events to promote limitless offline mobility

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Full steam ahead this year, we are truly taking Salesforce events by storm. The purpose is simple – bringing our game-changing mobile edge, known as Resco Mobile CRM to sales & field service agents who shop around for an offline solution for Salesforce.

How to do that though? First, we decided to bring offline mobility to many conferences – in fact – to six Salesforce events as a gold sponsor and to another as a bronze sponsor. As you can see, Resco’s event calendar is filling up with meetups and gatherings among the thriving Salesforce community in various locations in Europe and America. Continue reading

Better safe than sorry: Device Security Management in Resco Mobile CRM

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As smartphones and tablets continue to embed ever-deeper into our lives, the importance of mobile device security keeps growing even faster. From e-mail communication, through personal banking details, to business data that provides the essential competitive advantage – mobile devices today easily contain volumes of sensitive information comparable to any computer. Continue reading

Anatomy of a Mobile Report: How to set it up in Resco Mobile CRM?

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The purpose of Mobile Reports is to present data in a combined and easy to understand way. And when a user executes (or “runs”) a report in the Resco Mobile CRM app, the result is a document in one of the supported formats – PDF, Word, Excel, or even HTML.

However, a mobile report definition file contains data queries, design styles and information about where and how to display certain parts of data. To enable you to deliver tailor-made mobile reports to users on the go, let us take a detailed look at each of these essential processes, elements, and how you can work with them in the Woodford configurator. Continue reading