A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

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Resco Partner Awards 2020: Why should you apply and how to create a compelling entry?

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Resco.next 2020 is getting closer and we are looking forward to recognizing our most innovative and top-performing partners.

Who will be the winners and finalists of this year’s awards? We don’t have a magic ball, but based on our experience from last year, we know what entries will have a good chance to succeed. Continue reading

Why you need Salesforce-Resco implementation partner

Imagine you work with a non-profit organisation that provides health supplies to communities in remote regions. You have partners, employees and volunteers active in locations with intermittent access to the internet. They all need to be able to audit the health supplies in stock, the amount received during deliveries and the rate of utilisation at various locations in order to forecast demand and meet the needs of their critical collective mission.

Say your organisation already has Salesforce Non-Profit Success Pack and has selected Resco to support its offline capability need. Continue reading

The biggest challenges of manufacturers in 2020

In the last few months, we have attended several manufacturing-focused events, from which we returned with numerous insights and lessons about the industry. In this blog post, we would like to discuss some of the biggest challenges that came up repeatedly across countless conversations.

So what does the future of manufacturing look like? How augmented reality can help to take the industry to the next level? And why going completely digital is the way forward? Continue reading

Meet our experts around the world: These are the events & conferences we’re attending in 2020

In 2020 we are going to attend, exhibit, and speak at various events and conferences all around the world. We see these gatherings as an excellent opportunity to meet partners, customers, like-minded experts, and to build lasting business relationships. We’re excited to discuss, learn, share insights, and partner with you during these occasions. Therefore, here’s the list of events and conferences where you can find our team in 2020:

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2019: A year in review for Resco partners

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Time flies, doesn’t it?

2019 was another fruitful year for Resco, and hopefully, for you as well.

In case you missed some of them, here’s a recap of the most important news and changes from the past 12 months, relevant for our partners. Continue reading

Drive User Engagement with revamped UI coming to Resco Winter Update

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User Interface. User Experience. User Adoption. User Engagement. Too many buzzwords?  

Yes indeed, but Apple built its business model on them, and has now quarterly revenue of $64 billion*. The term “User Experience” owes its origin to Donald Arthur ‘Don’ Norman** that put meaning to it while working at Apple in 1993. Architecture and functionality are alpha and omega of any product, including mobile software. However, it is the design and overall look ‘n feel that drives user engagement.    Continue reading

How can Beta Testing reduce risks before the official App Update

Think of beta testing as an important phase of your business mobile strategy. Why? 

Because when the new version of your app comes, you and your users will be ready to work with it without compromises. Beta testing simply means improving the experience for your users and reducing potential risks.  

How it works Continue reading

6 lessons learned at resco.next every partner should know

Resco.next 2019 keynote was full of inspiring ideas. All attendees – whether coming from the partner or customer base could relate to topics covered. From innovations through user success stories to reflections on Resco DNA. Let’s now zoom at key learnings that our partners brought home from Rome. Here is the list of 6 lessons learned at resco.next every partner should know: Continue reading

Partner Awards 2019 – Revealing the winners

It was a great 2 days in Rome.

Together with a group of attendees, we started a conference with a morning run (yup, 5,5 km before the keynote!) led by Resco COO Ivan Stano. After that we discussed customer projects, attended many technical and business sessions, customers’ success panels, and – we also honored our most outstanding partners and individuals.

On the first day of the conference, we announced the winners and finalists in these 3 categories:

Resco MVP Award
Partner Innovation Award
Partner of the Year Award

In this blog post, we’ll be looking at the winners, and what makes them unique. Continue reading