BYOD in 2018: Trends & Considerations (Infographic)

header1

With increasing internet coverage and the growing need for remote workers, Bring-Your-Own-Device programs naturally became the next step in the technological landscape. In this article, we will look at the state of BYOD today, address one of its biggest challenges, security, and provide you with concrete tips on how to improve security of your BYOD program, with the help of Resco.

Continue reading

Where to get trained on Resco and Field Service Mobile this fall

training_session

This summer, we have started a new era at Resco. First, Resco was recognized in Gartner’s Magic Quadrant for Mobile Application Development Platforms 2018 report. This is a huge milestone for us and we are very proud of this achievement. It finally puts Resco where it belongs for quite some time—a mobile strategy for businesses.

Second big news is a new cooperation we agreed upon with Microsoft (more details coming soon). Continue reading

Partner FAQ: 5 most frequent questions partners ask about Resco

partners_crowd

This summer, the Resco team attended Microsoft’s largest conference dedicated to their partner ecosystem – Microsoft Inspire 2018 in Las Vegas with over 17,000 attendees. Together with Microsoft Business Applications Summit in Seattle, it was once again a great opportunity to meet and catch up with our partners, Microsoft reps and influencers within the Business Applications practice.

As the title of this blog post suggests, we had plenty of questions from our partners about business mobility, so here is an excerpt of those we heard most often: Continue reading

Quick tip: How to send a log from the Resco Mobile CRM app and Woodford

quick_tip_log

To fast-track solving any unexpected issue, relevant information is essential. For our support team, it usually comes from a log file that you can send from both the Resco Mobile CRM app and the Woodford configurator.

But why send a log? Isn’t the error message enough? Well, log contains much more information than an error message. Continue reading

resco.next 2018: Audience demographics and new topics at the business mobility event of the year

headerimg

We’ve already revealed that 85% of prospects who attended resco.next have become customers. To provide an even better understanding of who the people and companies are joining us at Resco’s premier educational event, we’ve decided to take a detailed look at the resco.next audience. Continue reading

FAQ: Microsoft Dynamics 365 for Field Service Mobile App Licensing

d365_field_service_licensing

Ever since the Resco platform was incorporated as the default Microsoft Dynamics 365 for Field Service mobile client, we’ve received numerous inquiries about the licensing requirements and customization of the solution.

Today we’re bringing you an overview of the most frequently asked questions, so you can always find the answers easily organized in one place. Continue reading

Quick overview: Mobile reports in Resco Mobile CRM

mobile_report_overview

Mobile report is a feature in the Resco Mobile CRM application that allows you to create documents on the go, using data from your CRM records. Report documents are generated directly in the Mobile CRM application, even in offline mode, so there is no need for any connection to the Internet or CRM server. Continue reading