Whether it’s staff surveying customers in-store, technicians going through checks of complex machinery, or insurance agents assessing the damage after a hurricane – inspections come into play in countless scenarios.
However, there’s lot more to it than just someone with a notepad filling out checkboxes. To set up a successful inspection process you first need to create relevant questionnaires. Once those are ready, supervisors need to assign them to available staff, including all related information (date, time, location, etc.). The team in the field then needs a reliable tool to receive the information, complete the questionnaires, and send back the results. Which all have to be evaluated afterwards. Continue reading
We’re coming up on our 3rd annual resco.next conference in the USA – the one-of-a-kind event for mobile CRM leaders, users and enthusiasts.
At resco.next we gather our entire vivid community of customers and partners. Regulars would refer to it as a reunion with their folks and a great deal of new updates about Resco’s solutions. For newcomers, it is the opportunity to learn more about the newest technologies & meet Resco product experts. Ladies and gentlemen, that’s resco.next in a nutshell – educational and friendly gathering that now opens its registration with the early bird ticket! Continue reading
For the 3rd time ever, Slovakia’s capital has become the epicentre of mobile app development.
The coding marathon, known as MADhack = Mobile App Development Hackathon brought to life a number of innovative ideas. A 2-day meetup focused on students, took place on November 24-25.
Why do we do this in the first place? Continue reading
“Which version of the Resco Mobile CRM application should I use? And while we’re at it, what do the digits separated by the dots stand for?” These are also the questions Resco’s support team receive from time to time, both from customers and partners. So what can the numbers in the version label actually tell you? Continue reading
Where were you in 1999?
Marc Benioff (*CEO of Salesforce) was in a one-bedroom apartment writing the history of today’s biggest ‘No software’ company in the world. In that same year, same time, three young programmers were starting a small company themselves, called Resco that later became one of the leading pioneers of Mobile CRM. Continue reading
Last month at resco.next in Amsterdam we started a new era for Resco. Before the conference we were known to our partners and customers as a provider of Mobile Sales and Field Service solutions with native integration with leading CRM backends such as Microsoft Dynamics. This situation is going to change significantly and we are sure that it will positively influence our whole ecosystem. Continue reading
Bill Malone is a person whose contact record is inactive in the CRM database because he doesn’t represent the partner company anymore. All fields on his contact form are visible but it is not possible to edit them or otherwise use them. However, Bill has recently returned to his position and the sales rep using Resco Mobile CRM would like to activate the contact record again. Continue reading