Resco Inspections for Salesforce: Set up your organization

Resco is used by more than 2,500 customers around the globe. We have seen a wide range of implementations, utilizations, use cases and scenarios of Resco’s mobile solutions. Often, we are impressed with creative ways our partners and customers leverage our technology.

There is a huge number of client implementations that include some sort of inspection-related activities: be it surveys using custom logic, check in/check out, drag ‘n’ drop scheduler, and more. Possibilities of using mobile devices and applications for inspection purposes are almost limitless – no matter the use case. Several Resco partners and customers have created heavily customized apps to provide an effective inspection execution. Continue reading

Quick tip: How snippets speed up the setup of Resco Inspections questionnaires

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The addition of snippets to Resco Inspections’ Designer enables an effortless way of reusing various questionnaire parts.

A snippet may consist of individual questions or entire groups of questions. It can be built from scratch or by copying a selected part of an existing questionnaire. All snippets are stored in the Snippet library. From there they can be easily pasted into any questionnaire template. Continue reading

How can FMCG companies benefit from the Inspections app in the field

How much do we know about the Fast-moving-consumer-goods industry?

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New Resco Inspections app unveiled: Resolve issues faster thanks to simplified approach

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Last week, we wrote about the Resco Inspections improvements available in the Spring Update 2019, where we listed technical updates and also mentioned the redesign of the app itself. This week, we will look in detail at what’s new in terms of user experience and how the new Resco Inspections app helps mobile workers perform inspections on the go.

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Resco Inspections Spring Update 2019: Redesigned app, simplified questionnaire setup, streamlined data management & more

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Detailed overview of features and capabilities from Resco Inspections’ Spring Update 2019: Continue reading

Dynamic vs. simple questionnaires: Advantages of custom logic for your inspections

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It’s confirmed. Humans have shorter attention span than goldfish these days. According to a research an average human’s attention span has fallen from 12 seconds in 2000, to 8 seconds in 2015. Meanwhile, goldfish are believed to have an attention span of 9 seconds.

Therefore, making questionnaire forms shorter, easier to understand and customized based on the respondent’s answers is key to get people to fill out questionnaires properly. Continue reading

How to dynamically filter Questionnaire templates on the Appointment entity form based on Appointment Type

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Collecting information in the field, in most use cases you expect a certain type of questionnaire to be available in certain situations and not in others. To enable this in Resco Inspections, we have introduced an option to associate a questionnaire template.

The general idea is that – when integrating Resco Inspections with Microsoft Dynamics 365/CRM – you can use many-to-many relationships to associate a questionnaire with an entity. The many-to-many relationship connects the questionnaire template to the actual record, so this defines which template belongs to which record.

We know that it’s always better to show than just to talk about it, so we’ve prepared the following detailed example.

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