Smartwatches have made their mark on the consumer electronics market, but didn’t fully land in business use cases so far. Yet, the latest trends are indicating that the time for higher volume business utilization of enterprise smartwatches is just around the corner.
Whether buying bread or a new phone, we expect certain standards that each product or service should meet.
Quality assurance helps to fulfill these standards and prevent mistakes, defects, or errors. Which, in turn, bolsters customer confidence and generates a competitive advantage. Continue reading
Resco Winter Update 2019 is here and brings a number of new possibilities for the users. The main highlights include improved user interface of our apps and added functionality to the Inspections. And we have something more for you to see. In this blog, we are going to introduce three noteworthy innovations that are also coming with Resco Winter Update. They help you to benefit from our solutions in new scenarios and harness AI functionality directly within the questionnaires. Let’s see them in more detail:
A successful and time-efficient inspection process depends on many variables. One of the key parts to consider is the creation and subsequent management of questionnaires. Resco’s Winter Update 2019 focuses on saving administrators’ time and gives them even more freedom when working with questionnaires – helping them simply to achieve more in less time.
If you ask 10 people around you whether they think digitalization is good, chances are the majority, if not all, are going to reply with a quick yes. But why, actually? We hear ‘digitalization’ and instantly think of increased efficiency or decreased costs. But is it all there is to it?
Going through a comprehensive inspection process, requires time and focus.
Luckily, with the latest Inspections update, field staff can not only complete the inspections faster, but also provide more details and context to the back office. Ultimately helping to speed up any issue resolution and boosting the client satisfaction and loyalty. Continue reading
Did you know the human brain can process images up to 60,000 times faster than words? Furthermore, 90% of the information transmitted to our brain is visual. Simply put, we process and respond to visual data far better than any other type of information.
So how about further boosting the efficiency of your field team by adding custom images to any picklist (Option Set question) in your Inspections questionnaires? Continue reading
We’ve officially launched Resco Inspections at the end of January 2019. Since then, numerous companies have introduced the solution into their operations. Let’s now take a closer look at the industries and use cases where Resco customers have utilized Inspections most frequently so far. Continue reading
To expand the analytics and evaluation capabilities of Resco Inspections, we’ve introduced a brand-new Result Viewer component in the Summer Update 2019 . It enables users to easily list, filter, view and read completed questionnaires. This allows focusing on any selected answers and effectively explore possible correlations. On top of that, the results can be effortlessly exported in a CSV format for further analysis in third-party tools and systems.
The Result Viewer can be also added directly to your Microsoft Dynamics 365 and Salesforce. So, if there are any completed questionnaires related to a record, they will be displayed on the record’s form, utilizing the Results Viewer layout. All it takes is just a few simple steps. Continue reading