Questionnaire localization: A closer look at Resco Inspections’ brand-new feature

We introduced Resco Inspections’ new Questionnaire localization in our Autumn Update 2020.

The feature helps multilingual companies to operate at their peak efficiency by overcoming the language barriers that often arise in diverse environments. This can be achieved by translating questionnaires into the language of team members who will use it in the field.

By turning on Questionnaire localization in the app, a questionnaire template or report can be viewed and filled out in many different languages. Therefore, employees can access the questionnaires in their native languages or in a language they are the most comfortable with.

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Fitness for Human Habitation: A guide for landlords

Fitness for Human Habitation (FFHH) act guide for landlords

Making the properties safe, healthy, and comfortable for living should be the goal of every good landlord.

In the UK, the process is also covered legally by the Homes (Fitness for Human Habitation) act. It came into force in 2019, and besides giving more rights to tenants, it was also highly supported by landlords’ associations, too.

So, what criteria do landlords have to meet? What is defined as uninhabitable living conditions? What are the penalties if a property doesn’t comply? And how to effectively inspect flats and houses to make them ready for tenants?

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Resco Inspections Autumn Update 2020: Multilingual questionnaire templates, enhanced Manager’s Experience, and more

Autumn update resco inspections

With the Autumn Update of Resco Inspections, questionnaire templates can be translated into different languages within the app, erasing the language barriers that might arise in an international environment. Furthermore, we continue to add to the experience of managers by providing them with brand-new configuration options for Manager’s Experience, so they  can tailor the app to fit their need for specific insights and data.

Let’s now have a closer look at key new additions to Resco Inspections in the Autumn Update 2020:

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Support your field technicians more flexibly as Houston is now available on new devices in Resco Autumn Update

Resco Houston visualization on desktop device

In the field of Innovations, Resco’s Autumn Update 2020 brings several improvements in the remote assistance tool Resco Houston. Now, guiding your field workers, remote collaboration of teams, or onboarding of new employees become even more accessible and flexible.

The latest Houston update extends support to different devices, increases accuracy, simplifies the set up in Woodford, and provides further options for collecting valuable data. So you can speed up the repair process by sharing the company knowledge effectively. Let’s look into these innovations in more detail

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The Story of Rapidly Deployed Questionnaires

… and other extra functionality for Salesforce customers

Have you heard of ‘Beaver Sawmills’?

It is a completely made up company with a story that is very real.

Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading

Leveraging drones for inspections in the oil & gas industry: What are the benefits?

While more and more industries are embracing digital technologies for conducting inspections, the oil and gas industry does not seem to be in a hurry to let go of their conventional pen and paper or Excel-based processes. Based on Deloitte’s digital maturity index, the oil and gas industry is significantly behind other industries when it comes to digitalization.

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What is 6S in manufacturing? The meaning, benefits, and recommendations

A manufacturer overview the process of 6S implementation in manufacturing factory

The 6S lean management originates from methodology created by Toyota Production System between the years of 1948 and 1975. This procedure enabled the Japanese company to produce higher quality products faster with less waste and inventory than the competitors.

While the fundamentals of 6S management were created decades ago, the benefits of the methodology persist even in today’s conditions. So, what are the core principles of the 6S in manufacturing?

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6 easy steps to leverage Resco Inspections in Salesforce for your field service operations

Field service processes can be quite complexFrom scheduling service appointments and filling out work order forms, to collecting data, taking photos in the field, and then uploading them to a CRM systemIt involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.  

However, you can significantly reduce the number of errors, while also speeding up and streamlining the entire process by choosing Resco as your field service mobile platformBy doing so, Salesforce users can leverage all the benefits of Resco Inspections. In this blog post, we’ll show you how.  

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Preview: Questionnaire localization, redesigned Manager Experience & legally-binding offline e-signatures coming to Resco Autumn Update

Autumn_release_preview

Resco’s Autumn Update 2020 will arrive at the end of September. And today, you can already check out several exciting additions planned for the new release! Continue reading

A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

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