The Story of Rapidly Deployed Questionnaires

… and other extra functionality for Salesforce customers

Have you heard of ‘Beaver Sawmills’?

It is a completely made up company with a story that is very real.

Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading

Leveraging drones for inspections in the oil & gas industry: What are the benefits?

While more and more industries are embracing digital technologies for conducting inspections, the oil and gas industry does not seem to be in a hurry to let go of their conventional pen and paper or Excel-based processes. Based on Deloitte’s digital maturity index, the oil and gas industry is significantly behind other industries when it comes to digitalization.

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What is 6S in manufacturing? The meaning, benefits, and recommendations

A manufacturer overview the process of 6S implementation in manufacturing factory

The 6S lean management originates from methodology created by Toyota Production System between the years of 1948 and 1975. This procedure enabled the Japanese company to produce higher quality products faster with less waste and inventory than the competitors.

While the fundamentals of 6S management were created decades ago, the benefits of the methodology persist even in today’s conditions. So, what are the core principles of the 6S in manufacturing?

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6 easy steps to leverage Resco Inspections in Salesforce for your field service operations

Field service processes can be quite complexFrom scheduling service appointments and filling out work order forms, to collecting data, taking photos in the field, and then uploading them to a CRM systemIt involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.  

However, you can significantly reduce the number of errors, while also speeding up and streamlining the entire by choosing Resco as your field service mobile platformBy doing so, Salesforce users can leverage all the benefits of Resco Inspections. In this blog post, we’ll show you how.  

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Preview: Questionnaire localization, redesigned Manager Experience & legally-binding offline e-signatures coming to Resco Autumn Update

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Resco’s Autumn Update 2020 will arrive at the end of September. And today, you can already check out several exciting additions planned for the new release! Continue reading

A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

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12 free and ready-to-use templates – Resco Inspections for Salesforce

The Resco Inspections app for Salesforce comes with several sample questionnaire checklists for manufacturing, energy, and property maintenance processes. All templates have been designed in cooperation with our customers and partners. They are a result of the countless discussions we had with them at conferences all around the world.  

There are 12 free templates in total and all of them can be used straight away or you can use them as a starting point for further customization to fit your specific processes. You can access the templates in just a matter of minutes, speeding up and simplifying the process of questionnaire building, as well as the entire inspections process.  

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5 easy steps to leverage Resco Inspections for Dynamics 365 Work Orders (or any other entity)

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Field Service scenarios are synonymous with standardized work processes, checklists, inspections, or even regulatory procedures that can quickly scale in terms of their complexity. That’s why one of the key value adds of turning to Resco as your field service mobile platform is the opportunity to leverage Resco Inspections in your existing mobile project to model and complete these complex mobile work experiences with ease. Continue reading

6 ways to upgrade your forms for more insightful data

There’s so much more to successfully completing an inspection than just filling out a form. It’s not only properly answering the questionnaires. Asking the right questions at the right moment is just as important, if not more.

In this blog post, we want to show you how you can leverage the capabilities of Resco Inspections to create impactful questionnaires and collect more insightful data – resulting in better decisions and increased workflow efficiency.

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Lockout/tagout (LOTO) procedure: 10 straightforward steps to begin with

Lockout-tagout (LOTO) or lock and tag is a safety procedure which is used in industry and research settings to ensure that dangerous machines are properly shut off and not able to be started up again prior to the completion of maintenance or servicing work.

Lockout/tagout procedure (often labeled as “LOTO procedure” or “lockout/tagout”) is one of the top ten most frequently cited standards by the Occupation Safety and Health Administration (OSHA). That means, LOTO standards compliance is often inspected and controlled by OSHA and eventually may result in hefty fines for companies that do not meet the policy.

And it’s not a surprise. Properly implemented lockout/tagout programs can prevent many injuries, illnesses, and even deaths occurring in workplaces. So, what does the lockout/tagout program include and how to start with its implementation? We looked at the official materials from OSHA and CDC to bring a detailed overview to everyone interested in the topic.

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