Why you need Salesforce-Resco implementation partner

Imagine you work with a non-profit organisation that provides health supplies to communities in remote regions. You have partners, employees and volunteers active in locations with intermittent access to the internet. They all need to be able to audit the health supplies in stock, the amount received during deliveries and the rate of utilisation at various locations in order to forecast demand and meet the needs of their critical collective mission.

Say your organisation already has Salesforce Non-Profit Success Pack and has selected Resco to support its offline capability need. Continue reading

Preview: Question Scoring, AR video calls, and Process Flow coming in Resco Summer Update

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Resco’s Summer Update 2020 will arrive in the second half of June. And today, you can already check out several exciting additions planned for the upcoming release! Continue reading

Inspections for Industry Verticals: Overview of out-of-the-box templates for manufacturing, energy & property maintenance

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A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.

There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading

The face of fieldwork is changing & our partners have a plan

It’s April 2020. Companies do not send their workers to the field the way they used to. According to tsia (Technology Services Industry Association), 88% of companies are restricting or eliminating on-site deployments due to crisis Continue reading

Facilitate Woodford admin operations and enhance user experience across Resco apps with Spring Update 2020

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Resco’s Spring Update delivers a pack of major additions to Resco’s Multi-Experience Development Platform.

From the new Form Table designer to enhanced Power BI integration, check out some of the most useful additions below. Continue reading

Online training and webinars for a stay-at-home Trailblazer

Topic: Workflow Automation for Salesforce & Resco admins & business users

No matter where you are right now, your life has probably been impacted by the current events. Resco feels the impact, too. And just like our technology, our company culture is crystal clear when it comes to safety and security. So, we #stayhome. Continue reading

Smartwatch inspections for flawless Salesforce field service

Wearables within enterprise present an opportunity for more efficient, hands-free work. According to ABI Research, by 2022, enterprise device revenue will reach $60 Billion. What are the top use cases where wearables drive value to Salesforce users? 

An inspection with Salesforce  

Imagine your daily job is to inspect boats underwater. The underwater environment can be challenging.  Even the most competent marine engineer faces harsh conditions like tight spaces or limited to zero-visibility. How to check the performance of machinery, work with documentation, and generate reports then?  Continue reading

How to improve your Salesforce field service inspection processes

Remember the times when you had to keep two things in mind when leaving the house? Keys and your wallet. Today, a smartphone and often another device like your smartwatch is just as important.

The key advantage of businesses nowadays is the ability to have a truly mobile workforce. However, you still need to provide your people with the right tools for the job. If your company uses Salesforce, use its full potential in the field. Consider equipping it with a fitting tool to manage field operations. This can help you automate all Salesforce processes and deliver an exceptional experience to your customers – even out of the office. Continue reading

Resco Academy – learn, practice, deploy and succeed

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Before the spring arrives, Resco has decided to warm you up with a new source of knowledge and experience. Along with new webinar series, Resco Wiki, and Resco Sales Playbook, we are launching Resco Academy – our new online training platform. Continue reading

Salesforce. Resco. Mobility. Non-Profit. Success.

I am extremely lucky to work daily with non-profits from all over the world. It is not the main part of my job role, but it is certainly the most rewarding.  

It is a completely different experience compared to working with business clients.  

Continue reading