Resco Winter Update preview: What’s cooking for partners?

Resco’s Winter Update 2020 will arrive in December. And here, you can check out several exciting additions that will help implementation partners deliver new and powerful capabilities to their clients.  Continue reading

Resco Winter Update preview: 3 performance boosters for customers

Resco Winter release 2020

Resco’s Winter Update 2020 will arrive in December. Here, you can check out several exciting additions that will help organizations streamline their operations and boost efficiency.  Continue reading

3 of my favorite gems from the Resco Autumn Update ‘20 – Salesforce edition

 

By Marek Estok, Lead Salesforce Engineer 

#1: Inspections Managed Package – in Salesforce 

Questionnaire Templates in any language Continue reading

The Story of Rapidly Deployed Questionnaires

… and other extra functionality for Salesforce customers

Have you heard of ‘Beaver Sawmills’?

It is a completely made up company with a story that is very real.

Beaver Sawmills produces some of the best wood in Sweden and employs over 500 people doing so. Now, Beaver Sawmills uses bits of paper for everything – from Sale to Delivery to Inspections. They have 100’s of clipboards and dozens of printers just to manage the constant stream of paperwork. Continue reading

6 easy steps to leverage Resco Inspections in Salesforce for your field service operations

Field service processes can be quite complexFrom scheduling service appointments and filling out work order forms, to collecting data, taking photos in the field, and then uploading them to a CRM systemIt involves many steps that need to be carefully considered and executed. That’s why even a minor mistake can cost a lot.  

However, you can significantly reduce the number of errors, while also speeding up and streamlining the entire process by choosing Resco as your field service mobile platformBy doing so, Salesforce users can leverage all the benefits of Resco Inspections. In this blog post, we’ll show you how.  

Continue reading

30 days “free trial” at Resco: Impressions and Thoughts of a Newbie

Luckily, there’s almost no subscription service out there that doesn’t offer a free trial. When you visit Netflix, Spotify, and even LinkedIn Premium for the first time you usually see a message that says 30 days free trial. This is when you need to see and evaluate what they offer and how you can make the most of it. Continue reading

Preview: Questionnaire localization, redesigned Manager Experience & legally-binding offline e-signatures coming to Resco Autumn Update

Autumn_release_preview

Resco’s Autumn Update 2020 will arrive at the end of September. And today, you can already check out several exciting additions planned for the new release! Continue reading

We stand with #RealLifeHeroes: Resco in the nonprofit sector

In 2008, the United Nations declared August 19 as World Humanitarian Day (WHD) in commemoration of the 2003 bomb attack on the UN headquarters in Baghdad, Iraq, killing 22 humanitarians. Since then, it’s a day for recognizing and celebrating those working relentlessly on making the world a better place for the less privileged, often even risking their lives to do so.

All over the world, we’re still in the middle of fighting the COVID-19 pandemic, which makes the work of humanitarian activists and organizations ever so challenging and dangerous. This year’s WHD focuses on these #RealLifeHeroes, who continue to protect and save lives despite the risks and threats posed by the pandemic.

Continue reading

A message to the Salesforce community: Offline is not your enemy

Offline makes you unstoppable in the field

I have never done this before, writing a blog, putting my thoughts down into a word document to share with an audience. I`m not an extrovert when it comes to this type of communication, but something has changed. Something forces me to share my experience, my observations of the Salesforce ecosystem that Resco joined 4 years ago.

Why Microsoft recommends and uses the Resco mobile app for its field service projects

Continue reading

12 free and ready-to-use templates – Resco Inspections for Salesforce

The Resco Inspections app for Salesforce comes with several sample questionnaire checklists for manufacturing, energy, and property maintenance processes. All templates have been designed in cooperation with our customers and partners. They are a result of the countless discussions we had with them at conferences all around the world.  

There are 12 free templates in total and all of them can be used straight away or you can use them as a starting point for further customization to fit your specific processes. You can access the templates in just a matter of minutes, speeding up and simplifying the process of questionnaire building, as well as the entire inspections process.  

Continue reading