A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

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Resco Inspections for Dynamics 365 – how is the data stored?

We get a lot of questions regarding how the data is stored in Inspections for Dynamics 365. This blog post will answer all those questions – and more!  

Let’s start with the basics 

Generally, Resco Inspections is represented by 4 entities: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four entities. There is no additional system, database, or middleware involved. 

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Preview: Question Scoring, AR video calls, and Process Flow coming in Resco Summer Update

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Resco’s Summer Update 2020 will arrive in the second half of June. And today, you can already check out several exciting additions planned for the upcoming release! Continue reading

Inspections for Industry Verticals: Overview of out-of-the-box templates for manufacturing, energy & property maintenance

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A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.

There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading

The face of fieldwork is changing & our partners have a plan

It’s April 2020. Companies do not send their workers to the field the way they used to. According to tsia (Technology Services Industry Association), 88% of companies are restricting or eliminating on-site deployments due to crisis Continue reading

Facilitate Woodford admin operations and enhance user experience across Resco apps with Spring Update 2020

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Resco’s Spring Update delivers a pack of major additions to Resco’s Multi-Experience Development Platform.

From the new Form Table designer to enhanced Power BI integration, check out some of the most useful additions below. Continue reading

Dynamics 365 for phones, Power Apps, and Resco: What are the differences and when to use any of them?

Resco vs PowerApps vs Dynamics 365 for phones and tablets

Resco and Microsoft offer time-proven solutions for the mobile enterprise for years. Still, with increasing complexity and new options added, sometimes it may be confusing for companies to know, when and how to use each platform most effectively.

In this article, we will take a look at the Microsoft Dynamics 365 app and Power Apps, and compare them with Resco for Dynamics 365. We will provide examples of their use cases, features, and explain why they more complement each other, rather than compete.

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Resco Academy – learn, practice, deploy and succeed

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Before the spring arrives, Resco has decided to warm you up with a new source of knowledge and experience. Along with new webinar series, Resco Wiki, and Resco Sales Playbook, we are launching Resco Academy – our new online training platform. Continue reading

Integrating Resco with Microsoft Dynamics, Salesforce, and other third-party solutions

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All Resco products can be utilized as standalone solutions, tailored to any industry use case. However, Resco Inspections, Routes, and Mobile CRM can also be effortlessly integrated with Microsoft Dynamics 365/CRM, Salesforce, and even other third-party backend systems. Let’s explore these options a little closer. Continue reading

2019: A year in review for Resco partners

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Time flies, doesn’t it?

2019 was another fruitful year for Resco, and hopefully, for you as well.

In case you missed some of them, here’s a recap of the most important news and changes from the past 12 months, relevant for our partners. Continue reading