If you have not heard the news yet, chances are you will. Soon.
Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.
Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.
What does this mean for me, a Field Service Customer?
We get a lot of questions regarding how the data is stored in Inspections for Dynamics 365. This blog post will answer all those questions – and more!
Let’s start with the basics
Generally, Resco Inspections is represented by 4 entities: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four entities. There is no additional system, database, or middleware involved.
A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.
There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading →
Resco and Microsoft offer time-proven solutions for the mobile enterprise for years. Still, with increasing complexity and new options added, sometimes it may be confusing for companies to know, when and how to use each platform most effectively.
In this article, we will take a look at the Microsoft Dynamics 365 app and Power Apps, and compare them with Resco for Dynamics 365. We will provide examples of their use cases, features, and explain why they more complement each other, rather than compete.
Before the spring arrives, Resco has decided to warm you up with a new source of knowledge and experience. Along with new webinar series, Resco Wiki, and Resco Sales Playbook, we are launching Resco Academy – our new online training platform. Continue reading →
All Resco products can be utilized as standalone solutions, tailored to any industry use case. However, Resco Inspections, Routes, and Mobile CRM can also be effortlessly integrated with Microsoft Dynamics 365/CRM, Salesforce, and even other third-party backend systems. Let’s explore these options a little closer. Continue reading →