Resco Winter Update preview: What’s cooking for partners?

Resco’s Winter Update 2020 will arrive in December. And here, you can check out several exciting additions that will help implementation partners deliver new and powerful capabilities to their clients.  Continue reading

Resco Winter Update preview: 3 performance boosters for customers

Resco Winter release 2020

Resco’s Winter Update 2020 will arrive in December. Here, you can check out several exciting additions that will help organizations streamline their operations and boost efficiency.  Continue reading

Preview: Questionnaire localization, redesigned Manager Experience & legally-binding offline e-signatures coming to Resco Autumn Update

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Resco’s Autumn Update 2020 will arrive at the end of September. And today, you can already check out several exciting additions planned for the new release! Continue reading

Microsoft Field Service Mobile or Resco: What is the difference?

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Hundreds of projects. Hundreds of questions. Some seldom, others not. One of the more popular questions has always been the difference between Microsoft’s Field Service Mobile and the Resco mobile app. After all, even the Microsoft-branded app is built on Resco technology. Let’s have a closer look. Continue reading

A Serious Approach to Serious Field Processes

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If you have not heard the news yet, chances are you will. Soon.

Resco has been filling the mobile gap in Field Service for almost two years now. For the uninitiated, in fall 2018, Microsoft and Resco announced a partnership with an expiration date. And it looks like that expiration date has now been set.

Last month, Microsoft previewed a new app to showcase the future path for Field Service Mobile.

What does this mean for me, a Field Service Customer?

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Resco Inspections for Dynamics 365 – how is the data stored?

We get a lot of questions regarding how the data is stored in Inspections for Dynamics 365. This blog post will answer all those questions – and more!  

Let’s start with the basics 

Generally, Resco Inspections is represented by 4 entities: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four entities. There is no additional system, database, or middleware involved. 

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Preview: Question Scoring, AR video calls, and Process Flow coming in Resco Summer Update

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Resco’s Summer Update 2020 will arrive in the second half of June. And today, you can already check out several exciting additions planned for the upcoming release! Continue reading

Inspections for Industry Verticals: Overview of out-of-the-box templates for manufacturing, energy & property maintenance

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A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.

There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading

The face of fieldwork is changing & our partners have a plan

It’s April 2020. Companies do not send their workers to the field the way they used to. According to tsia (Technology Services Industry Association), 88% of companies are restricting or eliminating on-site deployments due to crisis Continue reading

Facilitate Woodford admin operations and enhance user experience across Resco apps with Spring Update 2020

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Resco’s Spring Update delivers a pack of major additions to Resco’s Multi-Experience Development Platform.

From the new Form Table designer to enhanced Power BI integration, check out some of the most useful additions below. Continue reading