In 2015, we wrote a blog post about the future of CRM, with some predictions for the next five years. We thought it would be fun to look back at those predictions and see what became a reality and what remained just a fantasy.
The digital world is right in front of your eyes – literally
“Contact lenses with a built-in camera? That challenge has been already taken on in 2015. Can you begin to picture what could augmented reality bring on by 2020? CRM enthusiasts could benefit from using data live-streamed to their phones, for instance.”
Do you know that amazing feeling when you finally find the right tool for your business? With the functionality that’s perfectly suited to your needs?Isn’t it a great feeling when you realize that something that used to take hours can be done with just a few clicks? That’s truly priceless.
The main aim of our online trainings in May was to show you the exact step-by-step instructions on how to get to that point – where hours become minutes. Continue reading →
We get a lot of questions regarding how the data is stored in Inspections for Dynamics 365. This blog post will answer all those questions – and more!
Let’s start with the basics
Generally, Resco Inspections is represented by 4 entities: Questionnaire, Question Group, Question, and as of recently, Questionnaire Folder. All Resco Inspections data is stored in these four entities. There is no additional system, database, or middleware involved.
Over the last 10 years, we at Resco have seen roughly about 2,500 and one mobile project implementations. It has been everything and anything “CRM-meets-a-mobile-device-and-they-shake-their-hands” type of use cases. One area that stood out from the beginning was Field Service – it was more structured, with well-defined workflows, and often required by law or highly regulated. Continue reading →
Resco Spring release arrived with a ton of new functionality, and one of the freshly added features includes an improved workflow for designing the layout of your form views.
The updated Form Table Designer in Woodford helps you to create more compact views and see all the essential information quickly in the app. Let’s check out how you can use all its advantages to optimize the UI of your app.
A week ago, we launched our new solution – Inspections for Industry Verticals. As we revealed, it comes with several predefined questionnaire templates for manufacturing, energy, and property maintenance process.
There’s 9 brand-new templates available out-of-the-box at the moment. And today we want to show you where exactly can you find them, what they look like, and how can you use and even customize them. Continue reading →
Over the past few years, we have attended dozens of conferences and exhibitions, talked to countless prospects about their requirements, discussed the industry needs with our partners, did a lot of research, and made hundreds of calls. We did – and keep on doing – all this to get a deeper understanding of our customers’ pain-points, whether they areworking in the field or in the back office.
Throughout the month of May, we are going to deliver threefreeonline trainings in the form ofwebinars and online courses.You can get expert tips, practice with hands-on exercises, and see complex demonstrations of enterprise mobility at no cost.
The COVID-19 pandemic is one of the biggest challenges we have faced in the modern era. Governments are now starting to carefully consider lifting some of the restrictions and lockdowns, but the coronavirus is probably going to stay around for some time. As scientists and health experts point out – until the vaccine comes, we will likely have to adapt to new conditions. This “new standard” will also impact the enterprise, and it won’t be just a short term change. So, how can mobility and, more specifically, Resco technology help you to overcome these unparalleled times?