Calling all partners: Get inspired with Resco in Washington D.C. this July

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With last year’s turnout well over 16,000 attendees,  Microsoft Inspire 2017 is once again set to deliver a week full of networking, learning, and collaboration for partners from all around the world.

If you were a regular attendee in the past, you probably know that Inspire is in fact a new name for Microsoft’s largest partner-centric event of the year, previously known as the Worldwide Partner Conference (WPC). Continue reading

Say goodbye to empty fields and incorrect data: How to make fields required in Resco Mobile CRM?

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“In the end, CRM is only as good as the data you put into it,” said one of our customers just a few months back. But how do you ensure your sales team, service technicians, or other mobile CRM users will indeed properly fill out the fields, to get relevant insights and be able to initiate the next steps in your customer management process? Especially if these fields are not set as required in your Microsoft Dynamics CRM either? Continue reading

Get $10 000 in free Resco Mobile CRM licenses

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Partners – the essential people that help deliver Resco’s technology all around the globe. But what initial value do they receive when teaming up with Resco? What makes 500+ software integrators choose our solutions for projects of all shapes and sizes? Continue reading

Where do we go? Vote for the location of resco.next 2017 now!

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Vienna, Boston, Munich, Philadelphia.

No, we’re not suggesting you take a blind map test. The above are the cities in which the resco.next conference took place in 2015 and 2016. And this year, it’s your chance to put the pins on the map. Continue reading

Better safe than sorry: Device Security Management in Resco Mobile CRM

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As smartphones and tablets continue to embed ever-deeper into our lives, the importance of mobile device security keeps growing even faster. From e-mail communication, through personal banking details, to business data that provides the essential competitive advantage – mobile devices today easily contain volumes of sensitive information comparable to any computer. Continue reading

Anatomy of a Mobile Report: How to set it up in Resco Mobile CRM?

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The purpose of Mobile Reports is to present data in a combined and easy to understand way. And when a user executes (or “runs”) a report in the Resco Mobile CRM app, the result is a document in one of the supported formats – PDF, Word, Excel, or even HTML.

However, a mobile report definition file contains data queries, design styles and information about where and how to display certain parts of data. To enable you to deliver tailor-made mobile reports to users on the go, let us take a detailed look at each of these essential processes, elements, and how you can work with them in the Woodford configurator. Continue reading

Quick Tip: How to keep track of record changes made by external users

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We’ve covered the basics of Consumer Apps based on Resco’s Mobile CRM app (useful not only for customers, but for smoother interactions with partners, volunteers, suppliers, fans and other allies as well) in an earlier post.

But how can you keep track of new records and modifications made by external users and ensure these users will access only the information related specifically to them? Continue reading