Spice up your visit at Microsoft Inspire – download ‘Eat with Resco’ and book a unique meeting with our team

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Attention Inspire 2017 attendees! For Microsoft’s premier partner event we’ve prepared something a little special this year. So, when planning your trip to Washington D.C. for July 9-13, don’t forget to make a quick stop at your app store and download “Eat with Resco” for a refreshing conference experience. Continue reading

See how your business moves: Mobile Audit Analytics arrive in Summer Release of Mobile CRM

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If you trust your employees you shouldn’t be tracking their activities – that’s a common argument coming up in many meeting rooms when words like “audit” or “analytics” start to get thrown around too often.

However, auditing (or analytics) is not about the lack of trust. Continue reading

Latest tech, insightful discussions and delicious cuisine coming to Microsoft Inspire 2017 with Resco

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You probably know the drill – you come to a large conference and during lunch hour you try to fight your way through fellow attendees to a meal. And when you finally manage to find a free seat, the cafeteria is usually so busy that trying to have a focused conversation with a colleague, prospect, or a business partner can be quite difficult. Besides, sometimes the food is not that great either.

So why exactly are we describing the scenery of conference canteens? Continue reading

How to create a copy of your production CRM database for testing Resco Mobile CRM?

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Customers running on-premises installations of Microsoft Dynamics 365/CRM are eligible to have more than one database in their CRM environment. The most common reason for needing another database, is that you want to test changes and customizations in an environment mirroring your production database, but without affecting the live system. For example, to see how your Dynamics CRM will work with your Resco Mobile CRM client. Continue reading

Introducing Resco Consumer Apps for Municipalities

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What is the most pressing issue we experience when approaching government and public offices? Usually, dealing with them is just too cumbersome. However, as apps allow people to do pretty much anything, anytime and anywhere, both local and national governments are increasingly looking to get in on the act.

Yet, given the obvious benefits for citizens, why is it that governments are not making more use of mobile apps? Continue reading

Calling all partners: Get inspired with Resco in Washington D.C. this July

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With last year’s turnout well over 16,000 attendees,  Microsoft Inspire 2017 is once again set to deliver a week full of networking, learning, and collaboration for partners from all around the world.

If you were a regular attendee in the past, you probably know that Inspire is in fact a new name for Microsoft’s largest partner-centric event of the year, previously known as the Worldwide Partner Conference (WPC). Continue reading

Say goodbye to empty fields and incorrect data: How to make fields required in Resco Mobile CRM?

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“In the end, CRM is only as good as the data you put into it,” said one of our customers just a few months back. But how do you ensure your sales team, service technicians, or other mobile CRM users will indeed properly fill out the fields, to get relevant insights and be able to initiate the next steps in your customer management process? Especially if these fields are not set as required in your Microsoft Dynamics CRM either? Continue reading