Get $10 000 in free Resco Mobile CRM licenses

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Partners – the essential people that help deliver Resco’s technology all around the globe. But what initial value do they receive when teaming up with Resco? What makes 500+ software integrators choose our solutions for projects of all shapes and sizes? Continue reading

Where do we go? Vote for the location of resco.next 2017 now!

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Vienna, Boston, Munich, Philadelphia.

No, we’re not suggesting you take a blind map test. The above are the cities in which the resco.next conference took place in 2015 and 2016. And this year, it’s your chance to put the pins on the map. Continue reading

Better safe than sorry: Device Security Management in Resco Mobile CRM

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As smartphones and tablets continue to embed ever-deeper into our lives, the importance of mobile device security keeps growing even faster. From e-mail communication, through personal banking details, to business data that provides the essential competitive advantage – mobile devices today easily contain volumes of sensitive information comparable to any computer. Continue reading

Anatomy of a Mobile Report: How to set it up in Resco Mobile CRM?

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The purpose of Mobile Reports is to present data in a combined and easy to understand way. And when a user executes (or “runs”) a report in the Resco Mobile CRM app, the result is a document in one of the supported formats – PDF, Word, Excel, or even HTML.

However, a mobile report definition file contains data queries, design styles and information about where and how to display certain parts of data. To enable you to deliver tailor-made mobile reports to users on the go, let us take a detailed look at each of these essential processes, elements, and how you can work with them in the Woodford configurator. Continue reading

Quick Tip: How to keep track of record changes made by external users

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We’ve covered the basics of Consumer Apps based on Resco’s Mobile CRM app (useful not only for customers, but for smoother interactions with partners, volunteers, suppliers, fans and other allies as well) in an earlier post.

But how can you keep track of new records and modifications made by external users and ensure these users will access only the information related specifically to them? Continue reading

Which tablet for business? Apple iPad Pro versus Microsoft Surface Pro 4

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Every now and then we receive a question from our customers and partners about which mobile devices we recommend for business users. And since professional tablets are already being touted even as PC replacements we decided to take a closer look at two main competitors in the enterprise tablet ring – Apple’s iPad Pro and  Microsoft’s Surface Pro 4. Ladies and gentlemen, let’s get ready to rumble! Continue reading

Packaged vs. Custom: Can you develop an offline sales and field service app from scratch in 6 months?

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To build or to buy?

That’s a question countless companies face when shopping for software to further enhance their operations. And mobile solutions for sales and field service are no exception. But since there are already dozens of articles discussing the general issue of packaged (commercial) vs. custom developed software, we decided to go further down the rabbit hole and ask a more specific question:

What if someone told you they can develop a mobile app for sales and field service with full offline functionality for you in 6 months? Is that even possible? Continue reading