FieldOne & Resco: Is Resco Mobile CRM now included in the Dynamics CRM professional license?

FieldOne and Resco Mobile CRM

When Microsoft acquired FieldOne (which was announced in August this year), a vivid discussion immediately spurred in the Dynamics CRM ecosystem, as it was apparent that the FieldOne Sky product was becoming part of the Microsoft Dynamics CRM offering. Resco played a part in the deal too, as the mobile solution named FieldOne Sky Mobile is fully based on Resco Mobile CRM.

Some rumors have occurred, indicating that Resco Mobile CRM is about to be a part of every Microsoft Dynamics CRM Professional and Enterprise license for no additional charge. Continue reading

E-mail + CRM = Resco CRM

Writing e-mails

Writing and receiving emails is one of the most common business activities we all do every day. It’s even more evident for CRM users, such as sales reps whose main job is to communicate. It would be great if such users had one tool that would allow them to work with CRM data and at the same time it would provide a fully functional email client. Continue reading

Every 100th Microsoft Dynamics CRM user is a Resco Mobile CRM user

Every 40th Dynamics CRM customer is also Resco customer

Just recently we announced that Resco signed its 1000th customer of Resco Mobile CRM client for MS Dynamics CRM, so it’s the perfect time to reveal few numbers also about the users.

As of September 2015, just when we reached our 1000th customer milestone, the total number of Resco Mobile CRM users exceeded 42,000. This means that on average, there are 42 users per one customer. Continue reading

Offline is the magic word

Offline does not always mean offline

Offline Scenario 1

A mobile application provides an online access to CRM data. Every screen provides a button, pressing which the application makes a screenshot and saves it to the local memory of the mobile device. When the device loses an Internet connection, it provides the user a list of stored screenshots. Continue reading

Why 1000 customers chose Resco

Resco Celebrates its 1000th Customer for Resco Mobile CRM client for Microsoft Dynamics CRM

Resco Mobile CRM has reached an important milestone – the 1000th corporate customer. So it’s time for a brief summary about who our customers are, what mobile users they typically have and why they chose Resco Mobile CRM instead of other options. Continue reading

How Partners Can Benefit From Mobile CRM

people

Partners (CRM integrators) are important part or our ecosystem. They provide the Mobile CRM technology to end customers together with their services. And they implement the solutions and adjust them based on customers’ needs. Continue reading

Who needs Audit in their mobile CRM system? We all do

publish post mobile audit

Statistics say that a huge percentage of information systems purchased by organizations are not used at all; or employees use only very small portion of the full functionality. It’s usually because the information systems are quite complex and require advanced training. Or simply because people don’t like to change their habits. And this could be an obvious case of mobile solutions as well. Continue reading

How on earth do we make Resco Mobile CRM so robust?

Mobile ecosystem is extremely heterogeneous – there are 3 major operating systems (iOS, Android, Windows) and hundreds of various device models. To make things even more complicated, you’ve got devices divided into phones, tablets and laptops.

In such difficult environment, it is very important for a mobile software developer to have a system where the mobile app is tested in as many scenarios and on as many device models as possible. Continue reading

Take a look into the future: What’s Resco Mobile CRM long-term vision?

Take a look into the future: What’s Resco Mobile CRM long-term vision?

Resco Mobile CRM has been on the market for almost 6 years now.

In the world of mobile, this is a really significant amount of time. To put it into perspective: Resco Mobile CRM is almost the same age as the first iPhone or Android phones. And it’s older than iPad and other tablets! Continue reading

Resco CRM

2014 is the year of big technology changes for Resco Mobile CRM. In addition to more than 50 improvements and new features, we introduced a brand new mobile user interface. Although it’s currently available for iOS and Windows desktop platforms only, we already received a huge, positive response. The Android and Windows RT versions will be released in a few weeks, so everybody who likes the new UI will be ready to switch soon. Resco Mobile CRM for Microsoft Dynamics CRM remains our main priority, but there’s one more interesting thing, which is going to be released this year.

Continue reading