What makes a company able to become and stay a leader in its field? For us, it’s the ability to listen to its clients in order to understand and address their needs. We are regularly collecting feedback that helps us shape our products, but last year, we decided to take things a bit further and offer a new communication channel through which partners and customers can voice their opinions and influence the direction of Resco.
Shaping Resco solutions together – at resco.next
Starting last year, attendees of resco.next have the exclusive opportunity to propose and vote for new features. Our experts collect and discuss the proposals and the top ones are then included in the roadmap to be implemented throughout the year.
The conference strives to be a dialogue, and feature requests, together with one-on-one sessions and networking, are definitely worth considering if you’d like to actively participate in shaping the future of Resco products.
Top features implemented from resco.next 2018 suggestions
Since the last resco.next in Prague, we’ve implemented several features based on customer feedback. Here is a selection of the most important ones:
An example of new rule methods: create a Task once a new Lead has been created, to follow up on that Lead in a week’s time.
Multiple forms per entity
Imagine you need to divide your accounts into customers and partners and use a different form for each category. This was previously possible by using the same form with rule-conditioned sections. The new option to create multiple distinct Forms significantly improves maintenance. You can find out more in this webinar.
Sync conflict resolution directly from the Sync Dashboard
Conflict resolution in Sync Dashboard
We enabled administrators to resolve conflicts remotely, reducing the need for end users to do so manually. You can read more about this feature in the Spring Update blog.
Result Viewer for Inspections
When utilizing a mobile form solution such as Resco Inspections, being able to work with and dissect the data is crucial. That’s why in previous releases, we focused on expanding the evaluation capabilities of the solution. One such improvement is the Result Viewer, which offers a clear visual overview of questions and answers. You can read more about the Result Viewer in our Summer Update 2019 blog.
Become a part of the conversation
Would you like to influence Resco’s upcoming roadmap as well? Make sure you are heard and join us on 24-25th October in Rome for resco.next 2019 – the enterprise mobility event of the year.