If you are heading to Resco’s main educational event of the year resco.next, you have a lot to prepare for. Check out the sessions, build your agenda, book meetings with mobility experts and keep your evening open for the conference reception. Let us help you with the first part as we’ve cherry-picked the highlights of the business track – sessions dedicated to business professionals, be it sales team leaders, account or project managers, consultants, executives and others.
With 20+ technical and business sessions, filled with best practices, real-life solutions, usage scenarios, and the latest trends – there’s plenty to choose from.
Apart from the sessions and content, don’t forget that the event is also meant to serve for in-person meetings and consultations. All this with industry peers and mobility experts, who can help you solve your business issues faster and expand your knowledge in ways that would otherwise dramatically need more time.
Sessions in the business track:
A must-see kick-off presentation articulating Resco’s business vision together with strategy and priorities of some CRM industry leaders in the industry. Featuring Resco’s CEO and CTO, Microsoft’s Service Cloud Sales Director of EMEA, David Brown, and Salesforce’s Territory Manager, Anton Kouprianov. Mark your calendar on the first day of the event, Wednesday, October 25th, at 9:00 in the morning.
> All you wanted to know about Microsoft’s Field Service for Dynamics 365
Find out all that you wanted to know about Field Service for Microsoft Dynamics 365. During this session our guest speaker David Brown, Microsoft’s Service Cloud Sales Director for EMEA, will demonstrate the field service scenario used by one of our customers. Don’t miss this opportunity to explore Microsoft’s field service solution in and out, and get all your questions answered.
> Get to know Resco Field Service
On the road or in the office, Resco connects field service teams at every step of the way. From logging in a phone call with a repair request, to creating a work order, to e-mailing an invoice to the customer – it can all be done from a single app. In this session, you will get to know Resco Field Service from a new perspective: understand the differences between Microsoft’s Dynamics 365 for Field Service and Resco Field Service and discover the available licensing options.
> The very best from Resco partners & their industry specific solutions
Get up close and personal with a unique approach of partners who have built one-of-a-kind Mobile CRM customizations for a broad range of industries – introducing successful solutions for FMCG (fast moving consumer goods) by Avento, and pharmaceutical industry by Navicon. With their tried & tested tips and tricks, you too can transform the stock Resco app into a fully customized solution for any industry vertical.
> Partner benefits: Get the tools to deliver exceptional service to your customers
How do partners benefit from joining forces with Resco? See how you can bring in new & existing customers and constantly drive revenue through the latest mobile technology. A complete overview of tools, marketing resources, and licensing options available exclusively to Resco partners will help you simplify customer journeys into mobility and expand the value of their CRM solutions.
> Customer Stories: MHI Vestas Offshore Wind, Kulzer and Freudenberg Sealing Technologies share their experience with Resco Mobile CRM
Resco Mobile CRM customers tell it as it is. In this panel discussion, they will share their experience – the benefits of using the product, and how they dealt with challenging situations they encountered along their journey towards advanced business mobility.
> Going head to head: Resco vs. Microsoft & Salesforce1
Looking for a mobile solution that supports custom entities, is reliable offline, and works smoothly with on-premises deployments? With Resco Mobile CRM, Microsoft’s Dynamics 365 for phones and tablets (MoCA) and Salesforce1 available, it’s time to do your due diligence. Experience an in-depth, side-by-side comparison, revealing both the strengths and weaknesses of each solution.
> Discover the potential of Resco Cloud as a platform
Resco Cloud can be utilized as a platform to deliver powerful, agile and efficiently built solutions for any business department. Be it sales, field service, back office, or management – learn how you can mobilize processes essential for every company. Applications built on Resco Cloud are enterprise-ready, instantly mobile, secure, and easily integrating with third-party systems and apps.
> Consumer Field Sales Business on Mobile: How to become effective
Don’t miss out on the session hosted by our partner ORBIS and their speaker Henning Sittel, who will break down the consumer specific needs they deal with daily and show real-life examples of the ORBIS ConsumerONE solution utilized by their customers.
> City Smart Services: A complete solution for municipalities
117 billion euros. That is the funding which only the European Investment Bank provided for smart city projects across the EU in the past 6 years. And local governments keep considering smart initiatives. With City Smart Services, Resco delivers a complete, ready-made solution that facilitates the resolution of everyday issues affecting residents’ lives. Find out how you can leverage the pre-configured project and discuss the latest growth of smart initiatives in public sectors during this info-packed session.
If you are keen on the business topics concerning mobility, mark down these sessions that provide unique learning opportunities. But don’t forget – you can always adjust your schedule and attend the sessions you feel like participating in. resco.next is here to provide you valuable core info that you may be looking for!