Mobile is critical for sales reps’ success – Infinity Info Systems’ Michael Hammons reveals why

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Resco Mobile CRM is used daily by hundreds of corporate customers across the globe. It helps the fire department of Norway’s capital to monitor safety measures at buildings and construction sites. The world’s most international brewer uses it to boost sales force efficiency. Leading Spanish insurance company empowers its agents with mobile CRM.

Our partners keep constantly dreaming up new ways of adding value to Dynamics CRM with Resco Mobile CRM. Infinity Info Systems’ Mike Hammons is a veteran of the high-tech industry, focusing on CRM technologies for over 17 years. He has worked on CRM implementation and strategy with numerous corporations, including Barclays Global Investors, Delta Airlines, Hewlett-Packard, Genzyme Corporation, NEC-Mitsubishi, Roche Diagnostics and many others.

“A new generation of mobile savvy reps and customers are changing the landscape of how information is consumed and action initiated,” Michael says, “therefore mobile technology enabled sales and service models are critical for success.”

According to Michael, among the most important information that should be instantly available to reps are:

  • Product information
  • Competitive information
  • Customer information
  • Purchase history
  • Pricing
  • Inventory

“One key way to improve direct customer interactions is to use mobility—mobile tools and applications that provide real-time information and productivity-enhancing features at a lower operating cost. Apps that utilize information from CRM and ERP systems and deliver actionable, relevant data can improve the efficiency and productivity of reps significantly,” he adds.

On September 15th at resco.next, Michael will review some of the Infinity Info Systems’ case studies, which illustrate how organizations get more out of Dynamics CRM by creating compelling solutions with Resco Mobile CRM

During Partner Session: How to Win Deals, Create Raving Fans and Explode CRM Adoption you will discover:

  • The steps Infinity Info Systems took to create a captivating vision
  • How was Resco Mobile CRM configured to excite users
  • Open forum to ask questions and share ideas

From sparking an idea, through winning the deal, to facilitating user adoption – thanks to his unique mix of technical, sales and industry knowledge, Michael will provide an insightful look at core aspects of creating a mobile CRM solution with Resco’s technology.

resco.next 2015 is over

However, you can pre-register for the upcoming edition which will take place in Munich (EU) and Philadelphia (US) in autumn 2016. Find out all the latest details at the official conference website www.resco.net/next.

To find out more about Resco Mobile CRM, go to http://www.resco.net

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