CRM stands for “Customer Relationship Management”. Believe it or not, one of the most crucial things that helps maintaining the real relationships with customers are emails. The better and faster you can react to your customers via email, the more satisfied they will be with your services.
Dynamics CRM not only lets you send emails, but it also lets you view emails sent by your colleagues, so you can better prepare for your situation.
From the feedback of our customers we see that tracking and sending emails is crucially important also for mobile CRM users that are in the field, doing the sales or field service. This feature was missing in our solution and many of our customer demanded it. With the latest update of Resco Mobile CRM, the emails sent from your iPads, iPhones, Androids and all other mobile devices are also tracked in Dynamics CRM server so everybody can access them. We hope you enjoy this feature.
Try it now!
We are constantly working on improving the Mobile CRM for you. The next release which is coming out on October 2 will bring 2 truly revolutionary features. You can expect also another major update until the end of this year. More info will come soon.