This is the fifth article in the series of blog posts that aim to introduce you to Resco CRM, its simple usage and benefits it embodies.
Catch up on the previous posts here:
How to use Resco CRM alongside Microsoft Dynamics, part 1
How to use Resco CRM alongside Microsoft Dynamics, part 2
How to use Resco CRM, part 3 – get to know the web browser client
How to use Resco CRM, part 4 – Email + CRM
Part 5 outlines how you can stop paying extra for mobility. Let’s see together, how using Resco CRM alongside other CRM system proved to be cost-effective.

Part 5 outlines how you can stop paying extra for mobility. Let’s see together, how using Resco CRM alongside other CRM system proved to be cost-effective.

Let me demonstrate what the typical usage of Resco CRM alongside second CRM server looks like on a real-life example. The example of a specific company: Resco.
Our team already began using Resco CRM for internal purposes. Sort of. We say sort of because only part of our staff switched to Resco CRM and the rest remained working with Microsoft Dynamics CRM.
In 2009, Resco entered the CRM industry with Resco Mobile CRM client for Microsoft Dynamics CRM – hence we began to use Resco Mobile CRM on the go and Microsoft Dynamics CRM in the office. Many of us were using different CRM solution on the desktop and on mobile for 6 years. Until now. recently, part of our staff switched to Resco CRM.
Currently, we have 36 people on our team. We started off by listing the functionalities our staff requires out of a CRM system.
As for the whole company, we first had to evaluate for whom is switching to Resco CRM (with its mobile workforce) most worthwhile. You can learn by listing down the functionalities your staff is looking for in a CRM client:

SALES

Qualifying leads

Working with opportunities

Updating tasks

Tracking Outlook e-mails

MARKETING

Using 3rd party tools, e.g. ClickDimensions

Detecting duplicates

Creating marketing lists

Creating and sending newsletter

Inbound Leads analysis

   SUPPORT

Checking connection between partner and customer

Looking up the account manager

MANAGEMENT

Using the Reporting features

We then realized that not all CRM users require robust CRM systems. Employees like salesmen or field technicians need quite simple functionality, but they do need a mobile access.
Mobile CRM users are not looking for advanced features of complex CRM systems – and so you should not pay extra for something you don’t use.
The intelligent way to save on expenses is to offer Resco CRM to the Sales and Service departments and more complex CRM to the rest.

How exactly is using Resco CRM in parallel with other CRM system cost-effective?              

Take a look at Resco. Each person on our team has had a license for a CRM solution long before Resco CRM was even created. Let’s imagine, we had a choice to use Resco CRM alongside another CRM before we acquired licenses for a different system for all 36 of us. How would it look like if a couple of us would have paid for Resco CRM server instead?
Check out this infographic that compares two possible scenarios. Can you spot the difference?

This is the real cost we would have saved. And we are no big corporation. Picture a company with the total number of 500 CRM users. In case you would do the calculations like in the previous case, the total saving would come to $150,000!
So yes, with this number in mind, there is something to think about. Imagine to what other resources could you invest $150,000 to?
Do you find our case using Resco interesting? Go ahead and switch to Resco CRM with a mobile workforce too. Contact us at rescocrm@resco.net.
To stop paying extra for mobility, get your free trial of Resco CRM.
Follow the full series of the articles that describe how to use Resco CR. Stay with us, next week, we will get down to the technical details on how to use Resco CRM alongside other CRM system.